The reception team provide an important link for patients and can often help with general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They are trained to ask you for some idea of what is happening to you so that the doctors can prioritise their work. All information given to them is treated as highly confidential.
They also deal with your prescriptions, new registrations and changes in your details and the incoming mail from hospitals.
The team members are Helen Nicholls, Nicola Pritchard, Anna Williams, Lorraine Mould and Jo Powell.